Your Business on
Autopilot.

What If Your Business Worked While You Didn't?

We help small businesses save time, win more customers and run smarter with AI-powered automation, custom-built software and intelligent communication tools.

Case Study
Range Windows
Range Windows website — a North Labs client project

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Hours Saved

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More Leads Captured

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Customer Response

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Less Admin

The ABC of Smarter Business

Everything Your Business Needs to Grow

Three pillars. One goal. A business that runs smarter, converts more and gives you your time back.

North Labs mission — helping businesses run smarter
Our Mission

Your Problems.
Our Solutions

Turning your biggest time drains into your greatest competitive advantage.

01
Problem
Drowning in repetitive admin tasks
Solution
Smart automation workflows that handle the busywork so you can focus on growth.
02
Problem
Your website doesn’t convert visitors
Solution
High-performance websites engineered for speed, trust, and measurable results.
03
Problem
Leads slip through the cracks
Solution
CRM integration and automated follow-ups that nurture every opportunity.
04
Problem
Disconnected tools and scattered data
Solution
Seamless system integrations that connect your stack into one smooth workflow.
05
Problem
No time to keep up with AI advances
Solution
AI-powered tools tailored to your business, implemented and maintained for you.
06
Problem
Scaling feels impossible without more staff
Solution
Systems and automation that let you grow revenue without growing headcount.
Our Process

How it Works

1
Discovery

We learn about your business, your goals and where you're losing time and money.

2
Strategy

We map out exactly what you need and how it all fits together.

3
Build

We build it, test it and refine it until it's perfect.

4
Launch & Support

We launch, train you up and keep everything running smoothly.

Discovery

Understanding your business

Strategy

Mapping the blueprint

Build

Crafting your solution

Launch

Going live & beyond

Pricing

Invest in growth, not guesswork

Transparent pricing. Real results. Every plan includes the tools, automation and support your business needs to thrive.

01

Starter

Get Found, Get Leads

Best for sole traders, tradespeople and small local businesses with no proper online presence.

£149/month

£1,500 one-time setup

What's included

  • High-converting 1-5 page website (as good as this one!)
  • Mobile optimised, fast & professional
  • SEO & Google Business Profile setup
  • Contact form with automated notifications
  • AI chatbot (FAQ-trained, 24/7 lead capture)
  • Hosting, SSL & monthly maintenance
  • Monthly performance report

Monthly includes

Hosting, chatbot usage, minor content updates (up to 1 hr/mo development time), monthly report, priority email support

Most Popular
02

Growth

Automate & Convert

Best for established SMEs doing £200k-£1M who are busy but leaking time and leads.

£299/month

£3,500 one-time setup

Everything in Starter, plus

  • Custom multi-page website with conversion-focused design
  • Online booking or quoting system
  • AI chatbot trained on your services, pricing & FAQs
  • Automated follow-up sequences (email/SMS)
  • CRM setup & pipeline tracking
  • Google Reviews automation
  • 2 tailored workflow automations
  • Branded social media templates

Monthly includes

Everything in Starter, plus CRM management, automation monitoring & tweaks, chatbot retraining, up to 3 hrs/mo development time, quarterly strategy call

03

Scale

Your AI-Powered Business

Best for growing SMEs with 5-20 staff who need systems, not just a website.

£599/month

£7,500+ one-time setup

Everything in Growth, plus

  • Custom web app or software build (portals, dashboards, internal tools)
  • AI voice agent or advanced chatbot with booking & quoting
  • Full workflow audit & up to 5 custom automations
  • Team training on new systems
  • Integration with Xero, QuickBooks, Google Workspace & more
  • Custom reporting dashboard
  • Dedicated monthly strategy session

Monthly includes

Everything in Growth, plus up to 5 hrs/mo development time, automation monitoring & optimisation, priority same-day support, monthly strategy call, quarterly business review

Need something different?

Every business is unique. If our packages don't quite fit, we'll build a plan that does. Book a call and we'll work it out together.

FAQs

Questions we get all the time

Straight answers to the things most people want to know before getting started.

A standalone website starts from £499. Our full packages — which include hosting, support, automation and AI tools — start from a £1,500 one-time setup fee plus £149/month. The right option depends on what your business needs. Book a free discovery call and we'll point you in the right direction.

There's a 3-month minimum term — that's the bare minimum to see real results — then it rolls monthly with 30 days' notice to cancel. If you ever leave, the website is yours to take with you. You own it from day one.

It's not just hosting. Depending on your plan it covers hosting, SSL, security updates, monthly performance reports, chatbot management, automation monitoring, content updates and priority support. Think of it as having a tech team on call — without the full-time salary.

The Starter package typically takes around 2 weeks. Growth takes around 4 weeks. Scale projects — custom apps, advanced AI systems — take 6–8 weeks. Timelines depend on how quickly we receive your content: the faster you are, the faster we are.

Not much. You'll complete a short discovery form covering your services, location and target customers. If you have a logo, great — if not, we'll create one. We handle everything else: copywriting, design, build and launch.

You'll be assigned a dedicated lead developer and designer who will own your project from discovery to launch and beyond. You'll always have a direct point of contact — not a ticket queue.

Yes — from day one. Your domain, your code, your content. If you ever decide to move on, we'll hand everything over cleanly. No held-hostage websites here.

Yes, with a CMS. We can set up a content management system so you can edit text, images and pages without touching any code — this is available as an add-on. Alternatively, content updates are included in your monthly plan hours.

Automation means connecting your tools so repetitive tasks happen without you. For example: a lead fills in your contact form → they get an instant reply → it lands in your CRM → your calendar sends a booking link. If you're doing any of that manually, automation will save you hours every week.

A live chat widget connects a visitor to a real person. An AI chatbot is trained on your business — your services, prices, FAQs, opening hours — and answers questions instantly, 24/7, without you lifting a finger. It can qualify leads, take bookings and escalate to you only when needed.

The setup fee is split into three payments: 25% to kick things off, 25% at the midpoint, and 50% before launch. Your monthly plan starts the month after you go live — so you're not paying for anything until your site is up and working. If you need a different arrangement, just ask — we're flexible.

Get in touch

Let's talk about your business

Tell us a bit about what you need and we'll get back to you within 24 hours. No pressure, no jargon — just a conversation about how we can help. If you have any questions before your call use our form or book a discovery call in our calendar

  • Free 60-minute discovery call
  • No obligation or commitment
  • Response within 24 hours
  • Tailored recommendations for your business
  • Plain English — no tech jargon
  • See a live demo of our tools