Your Admin, Handled.
Automatically.
Automate your bookings, reminders, invoices and back-office tasks so your team spends its time on the work that matters, not the admin that surrounds it.
Subscription Platform or Bespoke Build?
Via North Labs Flow
Up and running in days
Flow includes self-booking calendars, automated reminders, proposals, invoicing and SMS payment links as part of the monthly subscription. Set up and managed by us, no custom build required. The right starting point for most service businesses.
See North Labs Flow →Bespoke Build
For complex or custom processes
The right choice for multi-stage approval workflows, complex team scheduling, integration with industry-specific tools, or admin automation within systems you already use and are keeping.
Bookings, Reminders and Invoices on Autopilot
Customers book themselves. Reminders go out automatically.
Self-booking removes the back-and-forth. Automated confirmations and reminders reduce no-shows significantly. Every booking is logged in your CRM, every reminder goes out on schedule, and your diary stays full without the manual overhead.
- Self-service booking available 24/7, no phone tag
- Confirmation and reminder sequences via SMS and email
- CRM updated automatically on every booking and change
Automated booking flow
Customer books online
Self-service, 24/7
Confirmation sent instantly
Email and SMS, automatically
Reminder 24 hours before
Reduces no-shows significantly
Reminder 1 hour before
Final check-in, optional
Job completed
Invoice triggered automatically
From approved quote to paid invoice, automatically.
We automate the full quote-to-cash flow: quote generated, sent to the client, approved with an e-signature or one-click confirmation, invoice raised automatically, payment link sent by SMS. When payment comes in, your accounting software updates itself. No chasing, no manual data entry.
- Automatic invoice generation from approved quotes
- SMS payment links for instant, one-tap payment
- Xero and QuickBooks updated on receipt, automatically
Quote-to-invoice automation
Quote sent to customer
Automated
Customer approves
E-signature or one click
Invoice generated
From approved quote
Payment link sent
SMS or email
Payment received
Xero / QuickBooks updated
Built Around Your Existing Process
Audit Your Admin
We map out your current booking, quoting, invoicing and admin workflows to identify what can be automated and where the biggest time savings are.
Design the Workflows
We design each automation: triggers, timing, conditions and integration points, and walk you through the plan before building.
Build & Integrate
We build in n8n, connect your calendar, accounting software, CRM and any other tools, and test every step with real scenarios.
Go Live
We launch with monitoring in place, train your team on what to expect and remain on hand for the first few weeks of operation.
Questions We Get Asked
North Labs Flow includes self-booking calendars, automated SMS and email reminders, proposals and estimates with e-signature, invoicing and SMS payment links, all set up and managed for you as part of the subscription. A bespoke build is the right choice when your scheduling or admin process is genuinely non-standard: for example, multi-stage job approval workflows, complex resource allocation across multiple team members, scheduling that connects to industry-specific tools Flow does not natively support, or admin automation within systems you already use and do not want to replace.
Yes. We integrate with Xero, QuickBooks and most other accounting platforms that have an API. Common automations include: job completed triggers invoice creation, invoice approved sends to client, payment received updates your accounts automatically. We confirm your specific accounting tool during the discovery session.
Yes, provided your process has a consistent enough structure to automate. We map out how quotes are generated, reviewed and approved, then build automation around your existing steps. This works even with conditional paths: for example, different approval routes for high-value jobs, or quotes that require a site visit before pricing is confirmed.
Ready to cut the admin burden?
Book a free discovery call. We will map your current admin processes and show you how much time automation can give back.
Also from North Labs